October update of Outlook does some chaos with the Outlook app for Dynamics 365

A customer of ours is having some loading issues with the Outlook app so I was doing a bit of searching to see if there was something that could be done. Now this isn’t the issue since the data actually shows but it’s still a good piece of info that I’d thought I’d share.


In short, a security update for Outlook makes the Outlook app for Dynamics 365 unable to load data and to resolve this you need to add a registry D-word on the machine that runs Outlook.

It’s a bit unlucky that there are clashes between different program’s updates but a security update is seldom a bad thing so it’s good that there’s a work around for it.

Rickard Norström
Developer at CRM-Konsulterna

Kontakta oss med dina frågor!

Känner du dig osäker eller är du redo att komma igång? Kontakta oss så svarar vi på alla frågor eller föreslår ett uppstartsmöte där vi går igenom era behov.